Lash up with us!
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Policies

 
 

fills from other salons

The market is flooded with good and bad technicians as well as good and bad products. To ensure we provide you with ensured quality work and products, we will not fill on work done outside of our salon.

 
 
 

Cancellation

Our work is time sensitive and so we require 24 hours notification in order to have the opportunity to fill your space. Notification between 12 and 24 hours of appointment will be charged 25% of service, notification of less than 12 hours will be charged 50% of service fee.

 
 
 

Security deposits

Appointments booked for longer than 3 hours will require a 50% deposit ,this also applies for group bookings. Payments may be processed via phone.

 
 
 

Refunds

Due to the nature of our work, we do not provide refunds. If within the first 3 days, you have lost more than 5 lashes daily then please give us a call to arrange a fix within 7 days of the appointment. Fixes after this period will be charged.